Guaranteed Full Refund Within 14 Days

Why is investgenchelp.com listed on my bank statement?

The appearance of investgenchelp.com on your bank statement corresponds to a membership purchase with investgenc.com. Following the purchase, a welcome email with your login details for investgenc.com was sent to you. Please review your inbox for this email.

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FAQ

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Investgenc empowers its members with investment research software, to better access and analyze financial market data. Members are able to perform in-depth finance research that would not be possible with ready access to the information. Our aim is to make investment research effective, accessible, and affordable to every investor.

The appearance of investgenchelp.com on your bank statement corresponds to a membership purchase with investgenc.com.

Following the purchase, a welcome email with your login details for investgenc.com was sent to you. Please review your inbox for this email.

There are several ways in which you can cancel your membership on our website:

- Log in to your account, go to your Profile, and click “Cancel Membership” button

- Go to “Cancel Membership” page of your account and click the “Cancel Membership” button

- Cancel it directly through this support page. To do this, go to the section titled “Find Your Membership” and enter your email and the last 4 digits of your credit card in the dedicated fields. Click the “Search” button, and you will easily find your membership. Then, click the offered “Cancel Membership” button

- Simply contact our support agents and request membership termination


If you have difficulty retrieving your login credentials, please get in touch with customer support.

Email: [email protected]

Phone: +44 330 808 5276

Customer support is available from Monday through Friday, between 08:00 AM and 04:00 PM (GMT+2). We will do our best to address your questions within 48 hours during the week. Please be aware that we are closed on weekends.

An invoice is issued whenever your credit card is billed. You can view it under 'My Account > Orders'.

We guarantee a full refund for any orders if you apply for it within 14 days from the date of purchase.

We hope everything meets your expectations. If not, you can request a refund within 14 days under our guarantee. Other matters will be evaluated individually by our customer support team.

Please reach out to customer support to start the refund process.

Email: [email protected]

Phone: +44 330 808 5276

Customer support is available from Monday through Friday, between 08:00 AM and 04:00 PM (GMT+2). We will do our best to address your questions within 48 hours during the week. Please be aware that we are closed on weekends.

Contact us

For any questions, please get in touch with our team.